Privacy notice

This explains what happens to your details when you use my website. I'm Toni, and I let and look after my homes in and around Knutsford as Taylor Homes. My company, Toni Taylor Limited, is responsible for your details (the “data controller”), and I look after them personally. It's registered in England and Wales, company number 11006266, and its registered office is 60 Glebelands Road, Knutsford, WA16 9DZ. If you have any questions about your details, email me at [email protected].

What I keep

• When you tap “I'm interested” on a home: your name, mobile number, your email if you give it, and which home it's about.
• When you ask me to tell you about my next home: your mobile number or email, and whether you're after a room or a whole home.
• When you book a place at a viewing: whether you're coming.
• When you apply for a home: your name, contact details and address, a copy of your passport or ID (or your right to rent share code and date of birth), and your guarantor's name and contact details. Your guarantor gives me their address and a copy of their ID.

Why

• To get back to you about the home you asked about and arrange a viewing, because you've asked me to as a first step towards renting.
• To tell you about homes as they come up, because you've asked me to. You can change your mind at any time: every email about a new home has a link to take you off the list.
• If you apply: to check your right to rent, which the law says I must, and to have your references checked by Let Safe, my referencing company. I only share your application with them, and only once you've agreed. I also email your guarantor their own link, so they can fill in their part.

I don't use your details for anything else. I never sell them, and the only people I pass them to are Let Safe, as above. Emails from this website are delivered by Resend, a company that sends emails for websites: it only handles them to deliver them.

Who sees them and how long I keep them

Only me (and Let Safe, if you apply). They're kept securely on the server that runs this website, and copies of passports and ID are encrypted. I keep your details while we're in touch, and they're deleted automatically 12 months after we were last in touch: for example, 12 months after you last asked about a home, booked a viewing, applied, or heard from me about a home. If you rent from me, I keep your records until 12 months after your tenancy ends, which is also how long the law says I must keep right to rent checks. You can ask me to delete anything sooner, unless the law says I have to keep it.

In case the server ever breaks, a backup copy of everything on it is made every night onto a separate server in Germany, hosted by netcup.

Your rights

You can ask me for a copy of what I hold about you, ask me to correct it or delete it, or take you off my list at any time. Just email me. If you're unhappy with how I've handled your details, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This website doesn't use advertising or tracking cookies.

The map on each home's page is loaded from OpenFreeMap, a free map service: like any website, it sees your device's internet address when the map loads, but it doesn't use cookies or track you.